As an Implementation Specialist, you will manage end-to-end implementation of Ashby’s solution for new mid-market and smaller enterprise customers. You will work directly with customers to develop and execute implementation plans, ensuring a positive experience and expedited time to value. Your goal is to support customers in getting up and running swiftly with Ashby.
As a Customer Success Manager, you will lead enterprise-scale SaaS deployments across TrustArc’s privacy, risk, and AI-enabled solutions, combining technical fluency, consultative project leadership, and a customer-obsessed mindset to drive measurable outcomes. Once a customer is implemented, you will continue as their success partner, guiding the ongoing lifecycle through proactive insights, platform optimization, and expansion planning.
The Implementation Consultant will own end-to-end onboarding for lower-segment accounts, ensuring rapid, repeatable deployments that drive time-to-value and product adoption. Based in Pakistan, this role supports a portfolio of SMB, CMRL and MM customers across Spanish-speaking markets, delivering standardized implementation plans, training, and configuration guidance remotely.
Focus on delivering impact at existing hospital, health system, and payer customers. This position is ideal for a former customer success associate, healthcare management consultant, health IT implementation analyst, and/or healthcare operations analyst. This role requires an independent problem solver who has strong communication and project management skills in a fast-paced environment.
As a Service Delivery Leader, you will be the Voice of the Customer, managing the services engagement for our most strategic customers. In this role, you will be the post-sale services leader and point of contact for your customer - leading the services engagement to deliver value - driving adoption and consumption across the Palo Alto Networks’ Security platform. You will be working with the world’s largest and most well-known organizations.
The Principal Customer Success Executive owns the post-sale customer relationship, aiming to increase customer satisfaction and drive retention through Impact delivery. This role consults with senior customer stakeholders to derive value from our platforms. The role drives business transformation by maximizing the long-term strategic value of ServiceNow and ensuring that every aspect of the customer’s platform and capability are ready for expansion.
As the face and voice of Deel, you'll build genuine customer relationships and convert them into opportunities for long-term revenue growth. You will provide strategic guidance to clients on operational and product issues and champion new products to expand each client’s business.
Carrot is seeking a Customer Success Executive to support new and existing customers within our Strategic segment, ensuring their needs are met and that Carrot becomes a valued, ongoing part of their benefits offering. In this role, you will serve as a trusted advisor to HR benefits leaders, clearly communicate the value of Carrot’s offerings, and respond proactively to customer questions and requests.
The Customer Advocacy Manager is a customer facing role that is focused on being a single point of contact for our most strategic customers for all things support related. This position is responsible for driving accountability and customer outcomes. The candidate must be able to manage customer expectations in stressful situations, coordinate support activities to delight the customer, escalate internally and with the customer when required, provide guidance and generate and report status and metrics.
The Customer Success Manager (CSM) is the primary point of contact and orchestration lead for all matters related to Impact features and benefits, depending on the customer’s Impact package. They drive customer interactions and ensure that the Impact Team meets the timelines and deliverables outlined in the Customer Impact Plan. Ultimately, CSMs aim to ensure customers achieve their desired outcomes and foster a strong relationship to enhance customer satisfaction and retention.